Need help?

Read through our FAQs or send a message.

Frequently asked questions

Who can join the event?

The event is open to all 2021 MDRT Members, aspirants, all licensed life insurance professionals, and insurance company officers and employees.

How do I register?

Payment shall be done via the online payment facility upon check-out during registration. Please refer to the registration options below:

Until when can I register?

Registration ends on November 5, 2021. Access the ticket page for the single event pass. For Company Pass/bulk tickets, please send an email to [email protected]  for company pass/bulk tickets purchases.

Can I use my previous LifeConPH login credentials?

Every after each event, all the log in credentials are being cleaned up to ensure that the ticket buyers will only have access to each conference.

Every attendee/participant must create his new account for every successful ticket purchase.

Will I be receiving an email notification for my ticket purchases?

There will be a series of email notifications that will be received by the ticket buyer. See the email subjects below:

  • Your LUAP & MDRT PH – LifeConPH Oct 2021 account has been created
  • Your LUAP & MDRT PH – LifeConPH Oct 2021 has been received
  • Your LUAP & MDRT PH – LifeConPH Oct 2021 order is now complete
  • Your ticket LUAP & MDRT PH – LifeConPH Oct 2021

The email will be received as soon as you completed every transaction. However, it may vary from your internet connectivity as well.

Is my ticket transferrable if I can't make it to the event?

Registrants who cannot attend shall have two options:

  • Option No. 1 shall be to notify MDRT MCC Philippines Front Office of the cancellation of attendance at least 24 hours prior to October 6, 2021. Please refer to our Refund Policy;
  • Option No. 2 Transfer the registration to another interested party. Please refer to our Refund Policy.

I am having problems logging in, what can I do?

If you forgot your password, please use the forgot password feature when logging in. You will be receiving email notification to generate a new password.

if you forgot your username and password, use the magic link feature when logging in.

For other concerns, kindly message us through our LifeConPH Facebook page. Please provide the following: order number, ticket holder name, and ticket holder email address.

How can I watch the stream?

  1. Login to your account.
  2. Access My Account.
  3. Click the Enter to Live Stream Lobby button on the homepage or from the menu.

For other concerns, kindly message us through our LifeConPH Facebook page.

I cannot attend on October 6-7, 2021. Is there a way to access the videos?

As long as you can log in to your account or you have your tickets, on-demand videos will be available until November 6, 2021, at 11:59 PM. These videos are not downloadable.

Will there be a certificate of attendance?

The certificate of attendance can be accessible inside the on-demand video page. Please proceed to this link for the post-event evaluation and e- certificate of attendance.

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